As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people in over a hundred countries. We do this by focusing on our mission and living the values that drive our organization. A career at CARE is an opportunity to be part of a movement that brings communities together to solve complex problems and foster lasting change throughout the world. We seek individuals who are passionate about humanitarian and development work, collaborate well with others, embrace learning and innovation, and deliver results.

I.JOB SUMMARY:

The position of an IT Intern will support the IT Officer in providing IT support to CIP CO employees in managing, troubleshooting, and upgrading the IT infrastructure. The individual will also evaluate the existing IT services such as desktops, networks, security, and file sharing with a goal of service improvement and increased collaboration. S/he serves as the backup point of contact for all CARE users for technical and administrative resolution to problems related to IT equipment and/or software/s.

II. RESPONSIBILITIES AND TASKS

Assist in the management of office IT equipment and determine any equipment requiring replacement or repositioning.

Assist the Admin team in undertaking asset management of all related IT systems and devices. This includes licenses, passwords, mobile Wi-Fi devices, phones, laptops etc.;

Test the power stability of the network to determine stability and efficiency.

Setup network printers/scanners and give users access to these services.

Coordinate with the IT vendor/s for billing, repair and maintenance of IT equipment.

Maintain a backup of all relevant documents that are placed on the shared drive and ensure that data is continuously migrated and stored in a safe place.

Assist the IT Officer in planning and implementing IT developments.

Support the IT Officer in creating IT policies and procedures relevant to CIP

Perform any other task as assigned by the supervisor.

III. QUALIFICATIONS (KNOW HOW)

Education and Skills

Required:

Bachelor's Degree in a related field such as IT, or Computer Science.

Desired:

Hardware and Software installations

Experience:

1 year of basic hardware troubleshooting. 

TECHNICAL SKILLS

Experience in supporting users with IT-related queries

Basic knowledge required for Windows installation.

Experience in deploying antivirus solutions in a centralized environment

Experience in software installations.

CARE participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we hereby request information from the candidate’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the candidate left employment. All offers of employment are subject to satisfactory references and appropriate screening checks. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.

Note:  In case you encounter any issues with applying for a position on Brightspyre, you are welcome to share your resumes directly to [email protected], clearly mentioning the position title in the subject line of the email, before the stated deadline. Applications received after the closing date will not be accepted. Please share your current as well as salary expectations along with the CV.