CARE is a leading global humanitarian and development organization. Since its establishment in 2005, CARE Pakistan (CP) has been responding to major disasters and undertaking an array of development projects. CP works through its local partners and a range of stakeholders for development, as well as emergency response-related interventions, which makes collaboration a key component of its work, across the country.

Job Responsibilities and Tasks

Job Responsibility - 1 (95% of the time)

• Responsible for designing M&E system and accountability framework and its implementation.
• Support program implementation team/IPs in setting up the M&E and accountability indicators for output/outcomes/impact levels in project design.
• Will make sure the IPs are following the methodology of program implementation agreed upon and achieving the indicators set under the parameters set by humanitarian standards.
• Work with Emergency response team to ensure proper implementation of the projects on the agreed methodology and ensure the targets are achieved matching with indicators.
• Ensure project implementation is meeting the needs of vulnerable groups together with gender analysis and are consistent with CARE’s humanitarian accountability framework, relevant SPHERE standards, and essential environmental mitigation measures.
• Understand the basic concepts and standards related to M&E and accountability and quality management in humanitarian service delivery especially Sphere and HAP Standards.
• Ensure the complaint mechanism is in place and properly implemented at all levels.
• Collaborate with HR to monitor and improve staff attitudes, behaviors and competencies to ensure adherence to Care standards and commitments.
• Support in developing a comprehensive community participation strategy for the flood response program in consultation with project and program management.
• Plan and develop processes for assessing and planning capacity building of Emergency Staff and implementing partner staff on HAP, SPHERE, HAF as well as SRF etc.
• Conduct regular lessons learned workshop at organizational level keeping in mind program objectives and Care Humanitarian Accountability Framework.
• Work out ways to promote formal and informal learning at various levels.
• Work with HR and other units/offices to promote appropriate skills and competencies for program quality, accountability and learning.
• Manage field data collection processes and assist the IPs to backstop the project’s field operations in collaborations with gender focal points.
• Conduct field visits to implementing partner field offices periodically to assess progress toward achieving objectives, ensure program compliance and effective implementation according to work plans and providing recommendations for improvement.
• Facilitate the process of After Activity Reviews (AAR), evaluations to be conducted internally or externally as and when required.
• Ensure proper, regular and timely reporting from field staff and implementing partners by monitoring receipts of monthly component/activity progress statements and quarterly component/activity progress reports and following up with the field operations and CARE Emergency staff and implementing partners on non-reporting.
• Participate in cluster meetings and in networks of protection, accountability working groups, and facilitates linkages among these groups, and with decision-makers in CARE and the wider response.
• Conduct beneficiary verification survey, Knowledge, Attitude and Practices survey, learning and satisfaction survey, tracer studies and post distribution monitoring of distribution activities.
• Assist in building strong and functional accountability mechanisms and ensure that these are continuously monitored.
• With support of project leads ensure that project information is correctly shared with beneficiaries through the most appropriate mechanisms.
• Data protection and confidentiality for protection and GBV cases.
• Ensure beneficiaries actively participate in project activities.
• Maintain and update a complaints and response mechanism database for tracking feedback from communities and ensure that the feedback/complaints are responded to.
• Ensure the Complaint Feedback Mechanism (CFM) are functional and accessible to beneficiaries.
• Develop regular trend analysis of complaints at organizational level and share these with program team as per protocols.
• Support in carrying out preliminary first verification report in case of serious nature of complaints filed by beneficiaries/communities and support for investigation of that types of complaints as per CFM protocol.
• Ensure that the agreed action plans are followed in timely manner by program team.
• Share all information (monitoring reports, CFM databases, preliminary verification reports, case studies etc.) with supervisor
• Share MEAL findings & CFM issues in each monthly meeting.
• Take an active role in ensuring that staff are compliant in sharing the reports with the donors, member countries and with the relevant online system.
• Assist in maintaining learning and knowledge management system for the field office.
• Ensure the key learning’s are incorporated in upcoming plans and interventions.

Other responsibilities as assigned (5% of the time)

• Any other tasks or responsibilities based on organizational and programming needs as assigned by the Line Manager.

A) Qualifications (Know How)

Required

• Bachelor’s Degree preferably in Social Sciences / Anthropology/ Development Studies/ Statistics.

Desired 

B) Experience/ Technical Skills

Required

• Demonstrated 2-5 years of relevant experience with INGO/NGO.
• Pro-active, persuasive, ability to work under stress.
• Sufficient experience field monitoring and report writing.
• Assessment, analytical and planning skills.
• Strong interpersonal and team building skills and excellence as a team player. 
• Fluency in written and spoken English, local language will be an additional asset.
• Sufficient experience in procurement/financial management of projects.
• Strong computer/internet usage skills

• Excellent working knowledge of MEAL, principles and practical implementation.
• Demonstrated experience in emergency response MEAL, preferably community based.
• Knowledge of existing good practice and current issues in MEAL work.
• Project management experience.
• Experience of working through partners.
• Report writing and data analysis.

CARE participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we hereby request information from the candidate’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the candidate left employment. All offers of employment are subject to satisfactory references and appropriate screening checks. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Note: Individuals can apply using Brightspyre or send their resumes directly to [email protected] clearly mentioning the position title in the subject line of the email, before the stated deadline. Please share your current as well as salary expectations along with the CV.

This is a short-term position for an emergency response project.  Applications for this position will be screened and interviewed on a rolling basis.