Position Title:                                         Delivery Associate - AI Unit/Legal Technology Unit

Location of Work Station:                      Karachi

Type of Job:                                            Contractual

Reporting to:                                          Delivery and Digitization Coordinator

POSITION SUMMARY:

The Legal Aid Society (LAS) is seeking a dynamic and motivated Delivery Associate to support the AI and Legal Technology Unit in managing its operations. The ideal candidate will contribute to the development and commercialization of AI-based products tailored for lawyers and law firms across Pakistan, utilizing a SaaS (Software as a Service) model. The ultimate goal is to enhance the productivity of the legal profession and address Pakistan’s case backlog effectively. Additionally, the candidate will implement cutting-edge AI and automation solutions to optimize LAS workflows and advance its legal aid programs.

DUTIES AND RESPONSIBILTIES:

 AI Product Development and Commercialization

• Design, develop, and deploy AI-powered tools and products to boost lawyer productivity and improve access to justice.
• Identify market needs and create solutions like legal research assistants, document automation tools, and case prediction systems customized for the Pakistani legal landscape.
• Develop and execute a SaaS-based revenue model, including subscription pricing, customer acquisition strategies, and retention initiatives.
• Maintain a product-focused mindset by collaborating closely with lawyers and law firms to design effective AI solutions.
• Ensure compliance with ethical standards and data privacy regulations throughout product development and deployment.
• Conduct market research to identify emerging trends and opportunities in legal technology.
• Collect user feedback to refine products and enhance customer satisfaction.

Automation and Workflow Optimization for LAS

• Integrate AI and automation into LAS workflows to improve case management, call center operations, and legal service delivery.
• Develop AI agents for tasks like client intake, legal documentation, and mediation agreement generation.
• Collaborate with LAS teams to identify operational inefficiencies and design tailored automation solutions.

REQUIREMENTS AND CORE COMPETENCIES:

 Education and Experience

• Bachelor’s or Master’s degree in Computer Science or Artificial Intelligence.
• At least one year of experience in AI product development or full-stack web application development.
• Passion for staying updated on advancements in AI models and agentic frameworks.
• Familiarity with rapid full-stack web app development processes using tools like Cursor and WindSurf.

Technical Skills

• Proficiency in full-stack AI SaaS platform development with technologies like Next.js 14, TypeScript, Clerk, Shadcn, MongoDB, and Stripe integrations.
• Strong expertise in AI/ML technologies, natural language processing (NLP), and automation tools like n8n.
• Comprehensive understanding of SaaS platforms, cloud technologies, and data analytics.
• Knowledge of legal processes and workflows in Pakistan is a plus.

EEO STATEMENT:

Integrated into our shared values is LAS’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment regardless of sex, age, race, color, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encourage to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.

PROTECTION AGAINST SEXUAL EXPLOITATION AND ABUSE:

Legal Aid Society (LAS) is committed to the prevention and protection from all forms of sexual exploitation and abuse (SEA). LAS explicitly prohibits its
staff, associates, partners, consultants, or any other representatives associated with the delivery of its work from:

• Engaging in any form of sexual exploitation or abuse;
• Sexual activity with children (persons below the age of (18) irrespective of a mistaken belief of the age of the child which shall not amount to a defense);

• Exchange of money, employment, goods or services for sex, including sexual favors or other forms of humiliating, degrading or exploitative behavior, is prohibited. This includes any exchange of assistance that is due to beneficiaries of assistance;

• Sexual relationships between LAS staff and beneficiaries of assistance, since they are based on inherently unequal power dynamics, undermine the credibility and integrity of the work of LAS and are strongly discouraged.