Job Description:

Job Description – Social Mobilizer

Job Title:                         Social Mobilizer

Salary:                             PKR 55,000 – 65,000/- (based on experience)

Department:                Program

Location:                         Charsadda, Khyber Pakhtunkhwa

Responsible To:            Project Coordinator

Period:                             15-April-2026 to 15-March-2027

Number of Positions: 02 (Male + Female)

Key relationships:

Internally:

Program Department, MEAL Department, HR Department, Finance and Operations Department

Externally:

Health Department KP, ICAs, local authorities, working organizations, INGOs, NGOs, CBOs, and other stakeholders

Position Purpose

The Foundation for Ageing and Inclusive Development (FAID) is a national organization dedicated to promoting inclusive development, enabling people of all ages—especially older people—to lead dignified, healthy, and secure lives. FAID will implement the project titled “SHIFA- Strengthening Health Inclusion and Feedback for the Aged” in district Charsadda, Khyber Pakhtunkhwa, with technical support from HelpAge International and funding from the SIDA.

The Project is a 12-month initiative implemented by FAID in Khyber Pakhtunkhwa, with a focus on Nowshera and Charsadda districts. The project aims to transform older persons from passive recipients of services into active agents of change within the health and disaster management systems.

The project addresses critical gaps in age-friendly healthcare by strengthening community-led social accountability and promoting inclusive health service delivery. A key strategy involves the formation and strengthening of Intergenerational Community Associations (ICAs), bringing together older people and youth to collaboratively monitor and improve public health services.

Through the Community Score Card (CSC) approach, ICAs will assess the quality, accessibility, and responsiveness of 40 public health facilities. These findings will be used to facilitate interface dialogues with health authorities, ensuring that community feedback leads to tangible improvements in services.

In addition, the project will conduct health screening camps for older people, generate evidence through a comparative analysis of service delivery models, and support advocacy at district and provincial levels through the Buzurg Dost Network. The project also integrates inclusive disaster risk reduction (DRR) by engaging communities in flood preparedness and medical evacuation planning.

Key expected outcomes include:

1-       Increased awareness among older people about their rights and entitlements

2-       Strengthened community-led accountability mechanisms in the health sector

3-       Improved responsiveness of health services to the needs of older people

4-       Evidence-based advocacy influencing age-friendly health policies in KP

The SHIFA project places strong emphasis on inclusion, participation, and safeguarding, ensuring meaningful engagement of older women, persons with disabilities, and other marginalized groups throughout the project cycle.

The Social Mobilizer will be responsible for community engagement, mobilization, and facilitation of project activities under the SHIFA project, particularly the formation and strengthening of Intergenerational Community Associations (ICAs) and implementation of Community Score Card (CSC) processes. The role ensures meaningful participation of older people, especially women and persons with disabilities, in project activities.

Key Responsibilities:

The key responsibilities of Social Mobilizers are included:

1-      Community Mobilization and Engagement

-          Mobilize and engage communities, particularly older people and their families, to raise awareness about healthy ageing and the Lifelong learning approaches.

-          Mobilize communities for the formation of ICAs and support their regular functioning

-          Conduct orientation sessions for intergenerational members

-          Facilitate inclusion of older women and persons with disabilities

-          Ensure representation and meaningful participation of older people, including women and persons with disabilities, in all community-level activities.

2-      Support Screening and Follow-up

-          Support implementation of CSC cycles and data collection processes

-          Assist in organizing health screening camps and community sessions

-          Facilitate flood-mapping and DRR-related community activities

-          Ensure accurate documentation and reporting of screening data, referrals, and follow-up outcomes.

3-      Coordination with targeted Health Facilities

-          Build and maintain effective working relationships with the staff of designated health facilities involved in the project activities.

-          Facilitate community-health facility coordination, including referrals and feedback mechanisms to ensure continuity of care.

-          Support the integration of community-level inputs into health facility services, particularly age-friendly care.

4-      Awareness and Education Activities

-          Organize community education sessions, health awareness events, and local campaigns aligned with national and international observance days

-          Disseminate informational materials, videos, and tools on healthy ageing practices.

5-      Inclusion, Safeguarding, and Do No Harm

-          Promote inclusive practices in all interactions and ensure the active participation of marginalized groups.

-          Adhere to FAID’s safeguarding and protection policies, reporting any incidents or concerns promptly.

-          Promote a respectful, safe, and inclusive environment for all beneficiaries and team members.

Specific duties and responsibilities

The specific duties and responsibilities for the position holder include:

1. Identify, engage, and maintain regular communication with 50 ICAs in the target district to support their participation in project activities.
2. Assist in the selection, orientation, and coordination of community facilitators (male and female) who will support in screening camps etc.
3. Facilitate and monitor community-based screenings of older people using the Community Score Card tool, ensuring gender and disability-sensitive approaches.
4. Serve as a focal point between community structures and the 8–10 designated health facilities, ensuring smooth coordination of referrals, data sharing, and care follow-up.
5. Coordinate logistics and outreach for community-level training sessions, awareness campaigns, and district events related to healthy ageing
6. Conduct regular home visits and follow-ups for older people who have been screened and referred, to monitor progress on care plans and identify unmet needs.
7. Gather and document case studies, success stories, and beneficiary feedback, and submit them as part of learning and monitoring efforts.
8. Identify and report any protection or safeguarding concerns, especially those affecting older people, women, or persons with disabilities, using established FAID protocols.
9. Support the planning and facilitation of community-based review and reflection meetings to gather community feedback and improve activity implementation.
10. Liaise with local leaders, religious figures, and service providers to build community ownership and acceptance
11. Assist with logistical arrangements for community-based events, including local awareness drives, International Day of Older Persons activities, and video dissemination sessions.
12. Ensure that all activities are well-documented, with timely submission of attendance sheets, field reports, and referral logs.
13. Maintain confidentiality and handle all personal data of beneficiaries responsibly and in line with FAID’s data protection policies.

Safeguarding Responsibilities

ü  Promote and model a safe, respectful working environment

ü  Preventing harm and abuse from our people, operations, and programmes to anyone who encounters our work.

ü  Report all safeguarding incidents they see, hear, hear about or suspect, using our internal reporting mechanism.

ü  Complying with all safeguarding framework policies and practices

ü  Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures.

ü  Reducing the risk of harm and abuse in the field.

ü  Involving communities in the design of programmes and complaint response mechanisms, be responsible for implementation and review.

ü  Attending specialist field training on safeguarding as required.

ü  Maintaining maps of support services for survivors.

ü  Receiving and responding to complainants/survivors and ensuring that no further harm is done, following a survivor-centred approach, using the principles of psychological first aid, and signposting to relevant local services as needed

ü  Reporting all safeguarding incidents, they become aware of

Required qualifications and experience

ü  Bachelor’s degree in social work, Sociology, or equivalent.

ü  2–3 years’ experience in community mobilization or health projects.

ü  Experience working with older people and vulnerable groups preferred

ü  Strong interpersonal and communication skills.

ü  Fluency in local languages is preferred.

ü  Ability to work in a team and network with partners

ü  Good computer skills

This JD is intended to describe the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

FAID is an equal opportunity employer and encourages applications from all qualified individuals without discrimination based on age, gender, disability, or other characteristics. FAID strongly promotes diversity and inclusion and is committed to providing a safe and respectful working environment for all.