Reception & Visitor Management

• Receive, welcome, and guide visitors in a professional and courteous manner.
• Coordinate with relevant staff regarding visitor arrivals and appointments.
• Ensure the reception area is presentable, organized, and well-maintained at all times.

Call Handling & Communication

• Manage incoming and outgoing calls efficiently and courteously.
• Direct calls to concerned staff or departments in a timely manner.
• Take accurate messages and ensure prompt follow-up.
• Handle general inquiries and provide basic information about the organization.

Administrative Support

• Assist with routine administrative tasks as assigned by the Admin Unit.
• Support coordination of meetings, including booking meeting rooms and assisting with arrangements.
• Receive, record, and distribute incoming mail and courier items.
• Maintain front desk-related records, files, and documentation.

Coordination & Support Services

• Coordinate with Admin, HR, IT, and Security teams for smooth front desk operations.
• Support logistics related to official visitors, events, or meetings when required.
• Report any issues related to facilities, security, or front desk equipment to the Admin Unit.

Compliance & Professional Conduct

• Follow organizational policies, procedures, and confidentiality requirements.
• Maintain a professional appearance, behavior, and communication style at all times.
• Ensure punctuality and adherence to assigned duty hours.

Education & Experience

• BBA, bachelor’s degree in public administration or related fields
• 5 years of proven experience in corporate sector