Job Title: Senior Medical Officer                                                                   

Location RHC Shagram, Upper-Chitral, Pakistan 

The Aga Khan Health Service, Pakistan (AKHS, P), part of the Aga Khan Development Network (AKDN), is one of Pakistan’s leading not-for-profit healthcare organizations. AKHS, P delivers quality healthcare services through an extensive network of hospitals, medical centers, health centers, and community-based programs across the country, with a strong focus on innovation, excellence, and patient-centered care.

The Aga Khan Health Service, Pakistan (AKHS, P) is seeking an experienced Senior Medical Officer, reporting to the Unit Incharge.

Summary of the Role

The Senior Medical Officer (SMO) will provide senior-level clinical services and technical support to ensure quality patient care at the secondary care hospital. The SMO will support the Principal Medical Officer (PMO) in clinical decision-making, mentoring junior doctors, and strengthening implementation of clinical protocols, while having minimal administrative responsibilities.

Key Responsibilities

• Ensures delivery of quality healthcare services in OPD, IPD, Emergency, Procedures Room, and other functional areas.
• Leads clinical management of complicated, critical, and emergency cases and ensure timely decision-making in the absence of PMO.
• Maintains continuity of essential healthcare services, including 24/7 emergency coverage.
• Promotes patient-centred and respectful care in line with organizational values and standards.
• Supervises and mentor all clinical and paramedical staff, including doctors, nurses, LHVs, midwives, and allied health personnel.
• Prepares duty rosters, shift coverage, and on-call arrangements.
• Monitors attendance, punctuality, and discipline in coordination with administration.
• Identifies performance gaps and provide feedback, coaching, and corrective actions.
• Ensures adherence to Standard Treatment Guidelines (STGs), EPHS requirements, and hospital protocols.
• Promotes rational prescribing practices and compliance with essential medicines lists.
• Upholds ethical clinical practice, patient confidentiality, and informed consent.
• Implements quality improvement and patient safety initiatives.
• Supports the conduct clinical audits, mortality and morbidity reviews, case discussions, and incident reviews.
• Ensures documentation and reporting of clinical incidents, adverse events, and near misses by the relevant staff.
• Implements corrective and preventive actions to reduce risks and improve outcomes.
• Ensures compliance with IPC protocols, including waste management and sterilization standards.
• Promotes hand hygiene, safe injection practices, and a safe environment.
• Trains staff and monitor adherence to IPC guidelines.
• Maintains effective referral and counter-referral systems for patients requiring higher-level care.
• Ensures stabilization of critical patients before referral and provide proper documentation.
• Coordinates ambulance and emergency transport for timely patient transfer.
• Liaises with referral hospitals for effective case management.
• Coordinates with nearby health facilities (BHU/BHC/other healthcare providers) to improve referral efficiency.
• Engages community health workers, LHWs, vaccinators, and frontline staff for early identification and timely referral of high-risk patients.
• Facilitates communication between the facility and peripheral health centers to strengthen service integration.
• Maintains positive relationships with community representatives, local authorities, and other stakeholders.
• Oversees smooth functioning of all departments, including diagnostics, pharmacy, emergency services, labour room, and inpatient wards.
• Resolves operational challenges in coordination with administration and nursing leadership.
• Ensures coordination between clinical and support departments for uninterrupted service delivery.
• Ensures accurate, complete, and timely reporting through HMIS/DHIS.
• Reviews service statistics and provide feedback for improvement.
• Supervises clinical documentation, including admission notes, discharge summaries, referral slips, and medico-legal records.
• Validates facility data to ensure accuracy and compliance.
• Identifies training needs and implement on-the-job training for staff.
• Orients newly posted staff members.
• Supports continuous medical education (CME) sessions and skill development.
• Identifies gaps in medicines, supplies, and equipment and report requirements promptly.
• Ensures proper utilization of resources and prevent wastage or misuse.
• Supports preventive maintenance of medical equipment and infrastructure.
• Ensures availability of essential medicines, emergency drugs, and functional equipment.
• Implements cost recovery mechanisms per hospital policy.
• Oversights the hospital team for proper documentation to support billing and revenue tracking.
• Promotes efficient utilization of resources to improve financial sustainability without compromising care.
• Maintains personal health and resilience to perform effectively.
• Remains in close coordination with PMO and Manager Clinical Health Services for the entire operation of the facility.
• Engages with the local community, hospital leadership, and stakeholders to ensure smooth service delivery and trust.
• Performs any other tasks as assigned by the Line Manager.

Eligibility Criteria

• MBBS with valid PMDC registration. Postgraduate qualification (MCPS/FCPS/Diploma) will be an advantage.
• Minimum 2–4 years of clinical experience including residency training, preferably in secondary care or emergency services.
• Possesses basic clinical certifications such as BLS/ACLS.
• Results-driven, ethical and adaptable professional with a strong service and stakeholder focus.
• Strong integrity with the sensitivity to manage confidential information.
• Demonstrates superior organizational skills and the agility to multitask and assume changing strategic responsibilities in a dynamic environment.
• Possesses strong integrity, intellectual humility and demonstrable expertise in navigating ambiguity and constant change.
• Shows resilience, flexibility and perseverance, especially during challenging periods.
• Culturally sensitive, inclusive and respectful of diverse populations, reflecting the global values of the AKDN.
• A deep passion and commitment to AKDN’s purpose, values and ethical framework. Flexibility to work as required to meet AKHS mandates

How to Apply

Interested candidates are invited to submit their updated Curriculum Vitae (CV) through one of the following links by the closing date.

https://resume.brightspyre.com/

https://www.mansab.org/

Closing Date: November 17, 2026

Additional Information

1. AKHS is committed to stringent safeguarding principles and enforces a zero-tolerance stance towards behaviors inconsistent with institutional safeguarding principles. Successful candidates will be required to align with these standards and undergo a comprehensive background verification process including employment reference checks, safeguarding reference checks, credential verification, and employment history review.
2. AKHS is concerned about the climate and environmental crises we face and is doing everything possible to reduce our own impact, encouraging others to do the same, and advancing understanding in this field. AKHS has set itself the task of getting as close to net-zero carbon operations as possible by 2030. We expect all staff to contribute to achieving these aims in the context of their roles”.
3. Canvassing of any nature will lead to automatic disqualification.
4. Applicants must be legally eligible to work in Pakistan.
5. Please note that AKHS does not charge any fee at any stage of the recruitment process.
6. Aga Khan Health Service, Pakistan (AKHS, P) is an equal opportunity employer. Only shortlisted candidates will be contacted. The Institution reserves the right, in accordance with operational requirements, to shortlist candidates based on the qualifications, experience, competencies, and suitability relevant to the position. AKHS, P may, where operationally required, amend the number of positions, modify the eligibility criteria stated in the vacancy announcement, alter or cancel the recruitment process, in whole or in part, at any stage of the recruitment process, without re-advertisement. Due to the high volume of applications, individual feedback will not be provided.